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The Association of Chief Police Officers in Scotland (ACPOS) Policy on Police Response to Monitored Security Systems
Subject to generating fewer than 5 false alarms within a 12 month period, an intruder alarm installed without confirmed alarm technology will continue to receive Police response.
Non-Prioritised Police Response
While Police response will still be immediate for systems that generate 0 - 4 false alarms, once a system generates 5 false alarms Police response will be non-prioritised and will be dependent upon sufficient resources being available.
Withdrawal of Police Response
Once a system generates 8 or more false alarms, Police response will be withdrawn.
Reinstatement of Police Response
Following the reduction in priority to Level TWO, a period of three months must elapse after which application can be made for reinstatement to Level ONE. During this period, the system concerned must have been free from false activations.
Unconfirmed systems which have police response withdrawn (Level THREE), will require alarm confirmation technology to be installed to DD243 before police response is reinstated. Force
Confirmed systems that have had police response withdrawn will require to produce written confirmation accompanied by activation history to show that the system has been free of false activations for a period of three months and that the original cause of the false activations has been rectified.
Alarm Confirmation Technology
Alarm confirmation technology is required in order to initiate Police response on any new system installed.
Chubb Guidelines for the implementation of the ACPO requirements for the reduction of false Hold-Up Alarms
These guidelines apply to all new Hold-Up Alarm Systems installed after 1st October 2005 in England and Wales and those systems that require their Hold-Up Alarm URN to be reinstated. As a Chubb policy, these guidelines should be applied throughout the UK including Scotland.
click here to review the 'Chubb Guidelines for the implementation of the ACPO requirements for the reduction of false Hold-Up Alarms'
CLICK HERE FOR AN OVERVIEW OF 'DD243 AND Alarm Confirmation Technology'
Police Force Variations
All Police forces in Scotland have implemented this policy, however regional variations will apply as well as different implementation dates.